Privacy Policy.

Information We May Collect

Depending on the bot or service, we may collect limited information needed for the bot to function. This may include:

• Discord user IDs
• Discord server IDs
• Discord channel IDs
• Discord role IDs
• Discord message IDs
• Usernames and server names
• Moderation logs
• Ticket transcripts
• Bot command usage
• Configuration settings
• Support messages or order details you provide

We only collect information that is needed to operate, support, secure, or improve the bot or service.

Information We Do Not Collect

Unless clearly stated for a specific service, we do not intentionally collect:

• Passwords
• Discord account tokens
• Payment card numbers
• Private Discord direct messages unrelated to bot support
• Sensitive personal information not needed for the service

You should never send us your Discord token, password, or other private login information.

How We Use Information

We may use collected information to:

• Run Discord bot features
• Save server settings
• Process commands
• Create moderation logs
• Manage tickets
• Provide support
• Fix bugs
• Improve bot performance
• Prevent abuse or misuse
• Complete custom bot orders
• Communicate with customers

We do not sell your personal information.

Data Storage

Bot data may be stored in databases, files, hosting platforms, or other secure systems used to operate the bot.

We take reasonable steps to protect stored data, but no online service can be guaranteed to be completely secure.

Ticket Transcripts and Logs

Some bots may create ticket transcripts, moderation logs, or server activity logs. These may include messages, usernames, user IDs, timestamps, channel names, and staff actions.

Server owners and authorized staff members may be able to access these logs depending on the bot setup.

Sharing Information

We do not sell user data.

We may share limited information only when necessary to:

• Provide the service
• Use hosting or database providers
• Follow legal requirements
• Investigate abuse, fraud, or security issues
• Comply with Discord’s rules or enforcement requests

Third-Party Services

Our bots and website may rely on third-party services, including Discord, hosting providers, database providers, analytics tools, or payment platforms.

These third-party services may collect and process information under their own privacy policies.

Data Retention

We keep information only as long as needed to provide the service, maintain bot features, resolve support issues, prevent abuse, or meet legal requirements.

Some server configuration data may remain stored until the bot is removed, the data is deleted, or a deletion request is made.

Data Deletion Requests

Server owners, authorized administrators, or users may request deletion of data associated with their server or user account.

To request data deletion, contact:

Email: info@loganjacobs.org

Please include enough information for us to identify the data, such as the Discord server ID, user ID, bot name, or related service.

Children’s Privacy

Our services are intended for users who are allowed to use Discord under Discord’s rules. We do not knowingly collect personal information from children who are not permitted to use Discord.

Security

We use reasonable security practices to protect bot data, including limiting access to data and protecting bot tokens, databases, and hosting accounts.

However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, the updated version will be posted on this page with a new “Last Updated” date.

Contact

For privacy questions, data deletion requests, or support, contact:

Email: info@loganjacobs.org
Website: https://loganjacobs.org/